Frequently Asked Questions
Here's some of our most frequently asked questions
To schedule a cleaning service, simply contact us via phone, email, or through our website's booking form. Our friendly team will assist you in selecting the right service for your needs and arranging a convenient appointment time.
Yes, we prioritize sustainability and use eco-friendly cleaning products that are safe for your family, pets, and the environment. We believe in minimizing our ecological footprint while delivering exceptional cleaning results.
No, we bring our own cleaning equipment and supplies to every appointment. Our team is fully equipped with professional-grade tools and products to ensure thorough and efficient cleaning of your space.
We strive to provide consistency and continuity by assigning the same team of cleaners to your appointments whenever possible. However, in cases of scheduling conflicts or team availability, we may need to assign alternate cleaners who are equally skilled and experienced.
Yes, we understand that every space is unique and may have specific cleaning requirements. We offer customized cleaning plans tailored to meet your individual needs and preferences. Simply discuss your requirements with our team, and we'll create a personalized cleaning plan for you.
Your security and privacy are our top priorities. Our team members undergo thorough background checks and training to ensure professionalism and trustworthiness. Additionally, we take measures to safeguard your property and belongings during the cleaning process.
We accept various payment methods, including credit/debit cards, bank transfers, and cash. Payment is due upon completion of the cleaning service, and our team will provide you with a detailed invoice for your records.
Still Have Questions?
If you have any other questions or concerns that aren’t addressed here, please don’t hesitate to reach out to our friendly team. We’re here to assist you and ensure your experience with Sparkle & Go Cleaning Services is seamless and satisfactory.